When calling 911, what is the most important information to provide?

Providing the address and location of your facility is crucial when calling 911 because it allows emergency responders to locate you quickly and efficiently. In urgent situations, time is of the essence, and clear, specific information about where assistance is needed can significantly impact the outcome. Accurate location details help dispatchers relay the right information to first responders, ensuring they arrive at the scene without unnecessary delays.

While other information such as emergency type and phone number are also important, they are secondary to the immediate need for responders to know exactly where to go. The best route to the injured person may change based on real-time conditions and is not as vital as providing the precise location. Therefore, the clarity and accuracy of the facility's address and location take precedence when making a 911 call.