What should a security officer do when unsure about a procedure?

When a security officer is unsure about a procedure, the best action is to verify the information with a supervisor. This approach ensures that the officer receives the most accurate and up-to-date instructions, which are critical in maintaining safety and security. Supervisors generally have the experience and knowledge necessary to clarify uncertainties and provide guidance, thereby reducing the risk of errors that could arise from guessing or misremembering a past procedure.

Seeking clarification from a supervisor also promotes a culture of communication and cooperation within the team. This helps to prevent misunderstandings and reinforces the importance of following established protocols, which can be essential for effective security operations. Taking the initiative to ask for guidance reflects responsibility and a commitment to performing duties correctly, which enhances both personal and organizational standards in the security profession.