Name a strategy for responding to incidents involving aggressive individuals.

Using verbal de-escalation techniques while maintaining a safe distance is an effective strategy for managing incidents with aggressive individuals. This approach allows the security officer to communicate in a calm and respectful manner, which can help to diffuse the tension. Verbal de-escalation involves techniques such as active listening, validating the individual's feelings, and speaking in a steady, calm tone to promote dialogue rather than confrontation.

Keeping a safe distance is also crucial, as it helps ensure personal safety and provides the aggressive individual with space to feel less threatened, which can further contribute to reducing hostilities. This strategy is rooted in principles of conflict resolution that prioritize safety and communication over confrontation, making it a preferred method in handling aggressive behavior.

The other strategies suggested would likely escalate the situation or compromise safety and effectiveness in handling aggression. Immediate physical force could provoke further aggression and lead to harm for both the security officer and the individual involved, while ignoring the situation fails to address the potential danger it poses. Similarly, calling for backup without attempting to engage or de-escalate can result in missed opportunities to resolve the conflict peacefully.