In what situation should a security officer call for police assistance?

A security officer should call for police assistance when they observe a serious crime in progress because this situation poses an immediate threat to public safety or property. Serious crimes, such as assaults, robberies, or other violent acts, require a swift response from law enforcement to mitigate harm, apprehend suspects, and preserve evidence. In such cases, the officer’s role is to ensure the safety of individuals present, and contacting the police is essential for a proper and professional response to the incident.

In contrast, lesser situations, such as witnessing minor traffic violations, dealing with paperwork, or helping someone who is lost, typically do not require police intervention. These scenarios can often be managed by the security officer without escalating the situation or involving law enforcement, unless they evolve into a more serious incident.